Terms of service

🛍️ AitherCart – Terms of Service

Last Updated: October 2026

Welcome to AitherCart. By accessing our website or purchasing products from us, you agree to these Terms of Service. Please read them carefully before using our website.

1. About AitherCart

AitherCart is an online shopping platform offering a range of products to customers through our website.

By using our website, you confirm that the information you provide is accurate and that you are legally permitted to enter into a purchase transaction under applicable law.

2. Products & Product Information

We make reasonable efforts to display product descriptions, images, prices, specifications, and availability accurately.

However:

  • Product colours may vary slightly depending on your device or screen settings.

  • Product images may be illustrative or representative where indicated.

  • Product specifications and availability may change.

  • We reserve the right to correct genuine pricing, description, or availability errors.

If a material error affects your order, we will take appropriate steps to resolve the issue in accordance with applicable law.

3. Orders & Acceptance

When you place an order, you submit a request to purchase the selected products.

AitherCart reserves the right to review, accept, or decline an order where reasonably necessary, including in situations involving:

  • Product unavailability.

  • Incorrect pricing or product information.

  • Suspected fraudulent or unauthorized activity.

  • Incomplete or incorrect customer information.

  • Delivery restrictions or logistical limitations.

If an order is cancelled after payment has been received, any eligible refund will be processed in accordance with our Return & Refund Policy and applicable law.

An order confirmation does not necessarily mean that an order has been dispatched.

4. Pricing & Payments

All applicable product prices and charges will be displayed during the purchase process.

Customers are responsible for providing accurate billing, delivery, and payment information.

We may use third-party payment providers to process transactions securely. Payment processing may be subject to the terms and privacy policies of the relevant providers.

AitherCart does not intentionally collect or store sensitive payment credentials, such as card PINs or banking passwords.

We reserve the right to correct genuine pricing errors and address affected orders fairly and in accordance with applicable law.

5. Shipping & Delivery

AitherCart aims to dispatch and deliver orders within the estimated timeframe communicated during checkout or through order updates.

Delivery times may vary due to:

  • Courier delays.

  • Weather conditions.

  • Public holidays.

  • Incorrect or incomplete delivery addresses.

  • Operational or logistical issues.

  • Other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and contact information.

If a delivery issue occurs, customers may contact our support team for assistance.

6. Returns & Refunds

Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy, together with applicable consumer-protection laws.

Eligible customers may request a return or refund according to the conditions and timelines communicated on our website and relevant product pages.

For certain products or claims, AitherCart may request photographs, videos, or other reasonable evidence to help verify:

  • Damaged or defective products.

  • Incorrect products or variants.

  • Missing components or accessories.

  • Packaging damage or signs of tampering.

All requests will be reviewed fairly, and nothing in these Terms removes any consumer rights or remedies available under applicable law.

7. Unboxing Video Verification

For certain products, customers may be encouraged or requested to provide a continuous unboxing video when reporting damaged, missing, or incorrect items.

Where available, the video should clearly show:

  1. The unopened package and its condition.

  2. The shipping label and relevant order details.

  3. The package being opened.

  4. The product and included accessories.

  5. Any visible damage, missing components, or discrepancies.

Customers should retain the original packaging until their complaint is resolved.

AitherCart may consider the video alongside other relevant evidence, including photographs, delivery records, packaging details, and courier information.

The absence of an unboxing video will not automatically invalidate a genuine claim or remove rights available under applicable law.

8. Prohibited Use

You agree not to use our website to:

  • Commit, facilitate, or attempt fraudulent activities.

  • Submit knowingly false or misleading claims.

  • Attempt unauthorized access to our website, accounts, or systems.

  • Introduce malicious software or interfere with website security.

  • Copy or reproduce website content without permission.

  • Abuse promotions, discount codes, or ordering systems through automated or deceptive methods.

  • Use our Services for any unlawful purpose.

We may take appropriate action against prohibited activities, subject to applicable law.

9. Intellectual Property

Unless otherwise stated, the AitherCart name, logo, website design, graphics, text, original product content, and other website materials are owned by or licensed to AitherCart.

You may not reproduce, distribute, modify, publish, or commercially use protected website content without prior authorization, except where permitted by law.

Third-party trademarks, product names, and images remain the property of their respective owners.

10. Promotions & Discount Offers

Promotional offers, discount codes, coupons, and special campaigns may be subject to additional terms and conditions.

AitherCart may:

  • Establish eligibility requirements.

  • Limit quantities or availability.

  • Restrict the combination of offers.

  • Cancel or refuse transactions involving suspected promotional abuse or fraud.

  • Modify or discontinue promotions where permitted by law.

Specific offer conditions will be communicated with the relevant promotion.

11. Third-Party Services

Our website may use third-party services, including:

  • Shopify and other e-commerce service providers.

  • Payment gateways and payment processors.

  • Courier and delivery companies.

  • Analytics and advertising providers.

  • Customer support and communication tools.

These services may operate under their own terms and privacy policies.

AitherCart is not responsible for independent third-party practices beyond the responsibilities imposed on us by applicable law.

12. Limitation of Liability

AitherCart will take reasonable steps to provide accurate product information and reliable shopping services.

To the extent permitted by applicable law, AitherCart will not be responsible for losses arising from circumstances beyond our reasonable control, including third-party service interruptions, courier delays, temporary technical failures, or events outside our control.

Nothing in these Terms excludes or limits any liability, statutory obligation, or consumer right that cannot legally be excluded or limited.

13. Privacy

We collect and process personal information in accordance with our Privacy Policy.

Information may be processed as necessary to provide our Services, including:

  • Processing and fulfilling orders.

  • Managing payments and deliveries.

  • Providing customer support.

  • Handling returns, refunds, and complaints.

  • Preventing fraud and protecting website security.

  • Complying with legal obligations.

For more information about the collection, use, and disclosure of personal information, please review our Privacy Policy.

14. Changes to These Terms

AitherCart may update these Terms of Service from time to time to reflect changes in our business operations, website features, services, or legal requirements.

Revised terms will be published on this page with an updated Last Updated date.

Where required by law, we will provide appropriate notice of material changes.

Your continued use of our website after updated terms take effect will be subject to applicable law.

15. Governing Law

These Terms of Service are governed by the applicable laws of India.

Any disputes will be handled by the appropriate authorities or courts with jurisdiction under applicable law.

Nothing in these Terms limits any mandatory consumer protections or legal remedies available to customers.

16. Contact Us

If you have questions regarding these Terms of Service, orders, payments, returns, refunds, or other concerns, please contact us.

AitherCart – Customer Support

📧 Email: aithercart@gmail.com

When contacting us about an order, please include your Order ID and a brief description of your concern.

Thank you for shopping with AitherCart! 🛍️💜

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